Privacy Policy

Privacy Policy Effective Date: July 2025

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1. Introduction At Obsidian Auto Detailing, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. By using our website, booking our services, or otherwise interacting with us, you agree to the terms of this policy.

 

2. Information We Collect We may collect the following personal information when you visit our website, contact us, or book services:

• Contact information (e.g., name, email, phone number)

• Vehicle details (e.g., make, model, year)

• Service preferences and booking history

• Billing and payment information (processed securely through Square or Wix)

• IP address and browser data (collected automatically for analytics and security)

 

3. How We Use Your Information We collect and use your personal information to:

• Schedule and manage appointments

• Communicate with you about your booking or service

• Respond to inquiries or customer service requests

• Send reminders, follow-ups, and promotions (with consent)

• Improve our services and website functionality

• Meet legal, regulatory, or security obligations

 

4. Consent We will obtain your consent to collect, use, or disclose your personal information except where authorized or required by law. Consent may be implied (e.g., when you provide information for a booking) or explicit (e.g., by checking a box to receive marketing emails). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

5. Sharing Your Information We do not sell or rent your personal information. We may share it only with:

• Service providers (e.g., Wix, Square) that help us operate our business securely

• Legal authorities, if required by law or to protect our rights

• Third parties, only with your explicit consent

 

6. Data Storage and Security We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. Your data may be stored securely on third-party platforms (e.g., Square, Wix) that meet industry security standards.

 

7. Retention of Information We retain personal information only as long as necessary to fulfill the purposes identified in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

 

8. Access and Correction You may request access to your personal information, or request corrections, by contacting us at:

📧 info@obsidianautodetailing.ca 📞 778-586-7102

 

9. Cookies & Analytics Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can choose to disable cookies in your browser settings.

 

10. Third-Party Links Our website may contain links to third-party websites (e.g., booking platforms). We are not responsible for their privacy practices and encourage you to review their policies independently.

 

11. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The updated version will be posted on our website with the revised date.

 

12. Contact Us If you have questions or concerns about your privacy or this policy, please contact: Obsidian Auto Detailing 📧 info@obsidianautodetailing.ca 📞 778-586-7102 📍 Kamloops, BC

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